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	<title>Comments on: A connies con</title>
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	<link>http://andrewnorton.info/2008/07/a-connies-con/</link>
	<description>Observations from Carlton's Lone Classical Liberal</description>
	<pubDate>Mon, 01 Dec 2008 20:17:36 +0000</pubDate>
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		<title>By: TimT</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-19130</link>
		<dc:creator>TimT</dc:creator>
		<pubDate>Thu, 17 Jul 2008 03:25:53 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-19130</guid>
		<description>"The other option is Beijing’s notorious bus ladies. Theres one seated about 3/4 way down on every bus, unhelpful and so fierce and dedicated they lean out the window and abuse tardy taxis, trucks or bicycles."
.
Sounds classy! I always love it when the tram drivers abuse passing cars for going past an open tram door. Do we officially pay for this entertainment as part of the ticket fee? Who cares!</description>
		<content:encoded><![CDATA[<p>&#8220;The other option is Beijing’s notorious bus ladies. Theres one seated about 3/4 way down on every bus, unhelpful and so fierce and dedicated they lean out the window and abuse tardy taxis, trucks or bicycles.&#8221;<br />
.<br />
Sounds classy! I always love it when the tram drivers abuse passing cars for going past an open tram door. Do we officially pay for this entertainment as part of the ticket fee? Who cares!</p>
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		<title>By: Francis Xavier Holden</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-19129</link>
		<dc:creator>Francis Xavier Holden</dc:creator>
		<pubDate>Thu, 17 Jul 2008 03:21:41 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-19129</guid>
		<description>raj - optimistic - I dunno - people by and large will pay if they service is close quality to what they want, priced about right  and convenient to pay. The hard core evaders will remain hard core - its the casual evaders like me who are the biggest revenue problem I think in Melb at least

The other option is Beijing's notorious bus ladies. Theres one seated about 3/4 way down on every bus, unhelpful and so fierce and dedicated they lean out the window and abuse tardy taxis, trucks or bicycles.

I have puzzled a bit at why we couldnt just adopt the Octupus system here in Melb. Its great you can top up anywhere or online and also use it to buy things other than transport. It would go great in Melb to swipe going through the turnstile for a daily ticket and a coffee.

I think I had heard that the problem in Melb is that the storage cards work ok on fixed turnstiles but have trouble on moving ones with multiple entry like trams - anyone know?</description>
		<content:encoded><![CDATA[<p>raj - optimistic - I dunno - people by and large will pay if they service is close quality to what they want, priced about right  and convenient to pay. The hard core evaders will remain hard core - its the casual evaders like me who are the biggest revenue problem I think in Melb at least</p>
<p>The other option is Beijing&#8217;s notorious bus ladies. Theres one seated about 3/4 way down on every bus, unhelpful and so fierce and dedicated they lean out the window and abuse tardy taxis, trucks or bicycles.</p>
<p>I have puzzled a bit at why we couldnt just adopt the Octupus system here in Melb. Its great you can top up anywhere or online and also use it to buy things other than transport. It would go great in Melb to swipe going through the turnstile for a daily ticket and a coffee.</p>
<p>I think I had heard that the problem in Melb is that the storage cards work ok on fixed turnstiles but have trouble on moving ones with multiple entry like trams - anyone know?</p>
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		<title>By: The accidental Australian &#187; Tram Conductors are not mystical gurus.</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-19126</link>
		<dc:creator>The accidental Australian &#187; Tram Conductors are not mystical gurus.</dc:creator>
		<pubDate>Thu, 17 Jul 2008 02:55:13 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-19126</guid>
		<description>[...] UPDATE: More on this issue from Darlene on Larvatus Prodeo and Andrew Norton. [...]</description>
		<content:encoded><![CDATA[<p>[...] UPDATE: More on this issue from Darlene on Larvatus Prodeo and Andrew Norton. [...]</p>
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		<title>By: Rajat Sood</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-19122</link>
		<dc:creator>Rajat Sood</dc:creator>
		<pubDate>Thu, 17 Jul 2008 02:39:31 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-19122</guid>
		<description>That's an optimistic view of Melbourne 2008 human nature, Francis. If you got rid of inspectors, more people would evade and many of those that did pay would resent paying and evade themselves. But I agree with you that most people would prefer an automated system that worked. I haven't been to HK but Singapore's system is great.</description>
		<content:encoded><![CDATA[<p>That&#8217;s an optimistic view of Melbourne 2008 human nature, Francis. If you got rid of inspectors, more people would evade and many of those that did pay would resent paying and evade themselves. But I agree with you that most people would prefer an automated system that worked. I haven&#8217;t been to HK but Singapore&#8217;s system is great.</p>
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		<title>By: Francis Xavier Holden</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-19121</link>
		<dc:creator>Francis Xavier Holden</dc:creator>
		<pubDate>Thu, 17 Jul 2008 02:29:14 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-19121</guid>
		<description>Some weeks I don't use the public system at all - other times I use trams and trains a lot. 

I always have about my person at least one 10 x daily trip tickets.  Mostly I validate and check my ticket - often I don't. Sometimes because I forget. Others times I can't get to the machine and sometimes I revert to the sullen teenager stance. The latter is usually when I see inspectors harrassing people.

I cannot see any need for inspectors to go around in packs of six looking and acting like undertrained bouncers at a beer hall.

I do remember the old days of conductors. Not all were models of helpfulness. Many of them just sat up the front half asleep. Other harrassed schoolkids. Some just perved on young women. A few helped old ladies and mums with pushers. One delightful one on Glenferrie Road did juggling and jokes and magic. 

But one thing they did have which was important beyond the immediate revenue raising - they pretty much all assumed that you wanted to buy a ticket if reminded and given the oppurtunity.

Bringing back conductors on every tram is a nonsense - for example St Kilda road peak hour trams don't even stop at some stops because they can't even squash one more passenger on . And I reckon most of us want an automatic system like HKs Octopus.

One thing is clear though the conductors built up a wonderfull image of trams - even if not quite accurate - its this image that is important in carry over good feelings toward paying the fare.

I'd scrap the horrible inspectors and replace them with roving connies who may pop up on various non full trams and help people and sell tickets and assume everyone had good intentions - I'm sure it would actually increase fare compliance by the overflow of brand goodwill.</description>
		<content:encoded><![CDATA[<p>Some weeks I don&#8217;t use the public system at all - other times I use trams and trains a lot. </p>
<p>I always have about my person at least one 10 x daily trip tickets.  Mostly I validate and check my ticket - often I don&#8217;t. Sometimes because I forget. Others times I can&#8217;t get to the machine and sometimes I revert to the sullen teenager stance. The latter is usually when I see inspectors harrassing people.</p>
<p>I cannot see any need for inspectors to go around in packs of six looking and acting like undertrained bouncers at a beer hall.</p>
<p>I do remember the old days of conductors. Not all were models of helpfulness. Many of them just sat up the front half asleep. Other harrassed schoolkids. Some just perved on young women. A few helped old ladies and mums with pushers. One delightful one on Glenferrie Road did juggling and jokes and magic. </p>
<p>But one thing they did have which was important beyond the immediate revenue raising - they pretty much all assumed that you wanted to buy a ticket if reminded and given the oppurtunity.</p>
<p>Bringing back conductors on every tram is a nonsense - for example St Kilda road peak hour trams don&#8217;t even stop at some stops because they can&#8217;t even squash one more passenger on . And I reckon most of us want an automatic system like HKs Octopus.</p>
<p>One thing is clear though the conductors built up a wonderfull image of trams - even if not quite accurate - its this image that is important in carry over good feelings toward paying the fare.</p>
<p>I&#8217;d scrap the horrible inspectors and replace them with roving connies who may pop up on various non full trams and help people and sell tickets and assume everyone had good intentions - I&#8217;m sure it would actually increase fare compliance by the overflow of brand goodwill.</p>
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		<title>By: Rajat Sood</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-18884</link>
		<dc:creator>Rajat Sood</dc:creator>
		<pubDate>Mon, 14 Jul 2008 22:34:27 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-18884</guid>
		<description>Andrew, I think I've met the same guy. Tim, I agree that there do seem to  be a lot more 'disruptive' passengers on trams these days and it would be great if they weren't there. Somehow I can't remember so much such passengers in my school and uni days and I'm not sure if it was due to the presence of conductors or just a smaller number of such people out in the community. There seem to be more beggars, etc on trams and city streets now than in the 1990s recession and I wonder if it is in part due to the closure of several psychiatric facilities in the '90s.</description>
		<content:encoded><![CDATA[<p>Andrew, I think I&#8217;ve met the same guy. Tim, I agree that there do seem to  be a lot more &#8216;disruptive&#8217; passengers on trams these days and it would be great if they weren&#8217;t there. Somehow I can&#8217;t remember so much such passengers in my school and uni days and I&#8217;m not sure if it was due to the presence of conductors or just a smaller number of such people out in the community. There seem to be more beggars, etc on trams and city streets now than in the 1990s recession and I wonder if it is in part due to the closure of several psychiatric facilities in the &#8217;90s.</p>
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		<title>By: TimT</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-18882</link>
		<dc:creator>TimT</dc:creator>
		<pubDate>Mon, 14 Jul 2008 22:26:56 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-18882</guid>
		<description>Unpleasant experiences are the exception and not the rule, definitely. I have encountered a few, usually at night. A workmate who uses the Dandenong train every day of the week has a few stories as well. 

Trains are generally the worst and so maybe the conductor rule would not apply in these cases anyway. The visible presence of the tram driver and the presence of other passengers in a tram probably has a pacifying and civilising effect.</description>
		<content:encoded><![CDATA[<p>Unpleasant experiences are the exception and not the rule, definitely. I have encountered a few, usually at night. A workmate who uses the Dandenong train every day of the week has a few stories as well. </p>
<p>Trains are generally the worst and so maybe the conductor rule would not apply in these cases anyway. The visible presence of the tram driver and the presence of other passengers in a tram probably has a pacifying and civilising effect.</p>
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		<title>By: Andrew Norton</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-18877</link>
		<dc:creator>Andrew Norton</dc:creator>
		<pubDate>Mon, 14 Jul 2008 20:58:47 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-18877</guid>
		<description>Tim - Admittedly I am not a daily tram user, but in nearly eleven years back in Melbourne I can recall only one seriously unpleasant experience on a tram, due to someone who clearly had psychiatric problems. He got off after issuing threats but not actually attacking me, but it was a case for police, not a conductor.</description>
		<content:encoded><![CDATA[<p>Tim - Admittedly I am not a daily tram user, but in nearly eleven years back in Melbourne I can recall only one seriously unpleasant experience on a tram, due to someone who clearly had psychiatric problems. He got off after issuing threats but not actually attacking me, but it was a case for police, not a conductor.</p>
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		<title>By: TimT</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-18864</link>
		<dc:creator>TimT</dc:creator>
		<pubDate>Mon, 14 Jul 2008 13:12:58 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-18864</guid>
		<description>I buy a monthly ticket at the newsagency. For me, problems with trams, trains, and (to a much lesser extent) buses include rubbish, and the use of public transport by disruptive passengers (alcoholics, drug users, beggars, violent/abusive passengers) who have seemingly no respect for the other passengers, unwritten social codes, or the law. 

It is very frustrating that ticket inspectors never seem to be bothered by rubbish or abusive passengers, but rather simply target people who have infringed ticketing laws. 

In this respect, I have often thought, a continuous presence on board the trams or trains by a conductor would be quite useful, and maybe this is the cause of nostalgia for conductors. 

Conductors may not be viable for a number of reasons, but as a passenger and commuter I do resent being continually hectored and 'educated' by the government and transport owners as to my obligations on public transport, in a failing effort to target the small minority who occasionally make tram and train use a misery for others by spreading rubbish everywhere, or abusing us. 

Any solution to these social, rather than economic problems would inevitably boost numbers of public transport users and hence the revenue earned by Connex.</description>
		<content:encoded><![CDATA[<p>I buy a monthly ticket at the newsagency. For me, problems with trams, trains, and (to a much lesser extent) buses include rubbish, and the use of public transport by disruptive passengers (alcoholics, drug users, beggars, violent/abusive passengers) who have seemingly no respect for the other passengers, unwritten social codes, or the law. </p>
<p>It is very frustrating that ticket inspectors never seem to be bothered by rubbish or abusive passengers, but rather simply target people who have infringed ticketing laws. </p>
<p>In this respect, I have often thought, a continuous presence on board the trams or trains by a conductor would be quite useful, and maybe this is the cause of nostalgia for conductors. </p>
<p>Conductors may not be viable for a number of reasons, but as a passenger and commuter I do resent being continually hectored and &#8216;educated&#8217; by the government and transport owners as to my obligations on public transport, in a failing effort to target the small minority who occasionally make tram and train use a misery for others by spreading rubbish everywhere, or abusing us. </p>
<p>Any solution to these social, rather than economic problems would inevitably boost numbers of public transport users and hence the revenue earned by Connex.</p>
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		<title>By: Ian Deans</title>
		<link>http://andrewnorton.info/2008/07/a-connies-con/#comment-18850</link>
		<dc:creator>Ian Deans</dc:creator>
		<pubDate>Mon, 14 Jul 2008 08:43:52 +0000</pubDate>
		<guid isPermaLink="false">http://andrewnorton.info/?p=510#comment-18850</guid>
		<description>Spiros, I think he means alternatives to cheques. Personally I have substituted cheques for internet banking and find it much more convenient.</description>
		<content:encoded><![CDATA[<p>Spiros, I think he means alternatives to cheques. Personally I have substituted cheques for internet banking and find it much more convenient.</p>
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